FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please whatsapp us +92-320-7344772.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Once you have added all your desired items to your shopping bag, follow these instructions: . Click on the "Shopping Bag" icon and proceed to Checkout . Enter all your required contact, shipping and billing information. . Click on ‘’Continue to Payment" and select your preferred payment method. . Click on ‘Complete Order’ and check your email for an order confirmation Email. If you have signed in to your LÉNAIM account, we will have your shipping and billing information stored. You will have the option to edit or add additional shipping and billing details.

Yes, you can place your order by texting us on +923207344772 and providing the required SKU and size / colour variant of the product you want to purchase

After placing your order you will receive an Order Confirmation Email with all your order details. If you cannot find it in your inbox, check your junk / spam folder. Contact our customer service team on whatsapp +923207344772 to confirm the status of your order if you do not receive this Email.

Yes only if the order is not dispatched yet. You can contact our customer service department to get your order canceled

After Sale Questions

You can contact our Customer Service on whatsapp +923207344772 to request changes to your order within 24 hours of order placement, given that the order has not been processed. Alternatively, you can request cancellation of your entire order and place a new one.

Your Order Number will be used to identify your order and will be provided in the Order Confirmation Email after you have placed your order.

You can contact our Customer Service team by sending an Email at lenaim.pk@gmail.com or by whatsapp +923207344772 to address any issues with your order.

Unable to find satisfactory answers ? Contact Support